TGO Inventory β€” User Guide

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Quick start Locations & bins Printing labels Using your phone Items & custom columns Reports & routes Members Settings & privacy Platform admin FAQ Reporting a problem

πŸš€ Quick start β€” from empty to scannable in 15 minutes

  1. Sign in at the console with the email and password you were given.
  2. Create your place β€” on the Locations tab, pick a type like Storage Unit, Closet, or Garage from the Type dropdown, leave "Inside" at top level, click Add location.
  3. Add structure and containers β€” optionally add Rack or Shelf inside your place, then use Bulk add (type Tote, count 10, inside your shelf) to create Tote 1–Tote 10 in one click. Containers (box, bin, tote) are the level that gets QR stickers β€” racks and shelves can have them too if you want.
  4. Print stickers β€” click πŸ–¨ Print all container labels on the Dashboard (or check specific locations), pick a label size, and stick each label on its container.
  5. Scan with your phone β€” click πŸ“± Mobile mode (or open your member link on your phone), then point the phone camera at any sticker. The bin opens; add items right where you stand.

πŸ“¦ Locations & bins

Locations come in three levels, and the Type dropdown offers presets for each:

Nest them as deep as your space needs β€” a single closet with three totes is Closet β†’ Tote 1/2/3; a warehouse might be Warehouse β†’ Aisle β†’ Rack β†’ Shelf β†’ Bin.

Bulk add

The fastest way to set up: pick a prefix (like B), a starting number, a count, and where they go. Bulk add creates B1, B2, B3… instantly, each with its own QR code.

Renaming, moving, deleting

🏷 Printing labels

Check the locations you want on the Locations tab, pick a size, click πŸ–¨ Print labels. A print window opens β€” print it like any page.

Label sizes

πŸ’‘ First time on Avery stock? Print one page on plain paper first and hold it against the label sheet. If the grid sits slightly off, use the Nudge boxes (in inches β€” e.g. 0.06 moves everything right/down a hair) and print again.
πŸ’‘ The 94220 contents list is a snapshot from the moment you printed. When a bin's contents change a lot, just reprint that one label.

πŸ“± Using your phone

No app to install. The phone camera does everything.

Getting a phone connected

Scanning

Two ways, both fine: tap πŸ“· Scan a sticker in the app (it opens the camera with a scan window), or just point your phone's regular camera app at a sticker. Either way the container opens showing what's inside. Tap βˆ’/οΌ‹ to adjust counts, or οΌ‹ Add an item to this spot for new things. The πŸ” button in the header always brings you back to the scan-and-search screen.

Finding something again

On the phone's home screen, type what you're looking for in πŸ” Find an item. The result shows which container it's in and the full path (e.g. Storage Unit β€Ί Shelf 1 β€Ί Tote 3). Walk there, then tap πŸ“· Scan to confirm and scan the container in front of you β€” the app tells you βœ“ right container or βœ— wrong one, keep looking before you open anything.

Moving an item

  1. Tap Move next to the item.
  2. Walk to where it's going and scan that bin's sticker.
  3. Tap Put it here in the green bar at the bottom.

Photos of the contents

On any scanned container, tap πŸ“· Add a photo of the contents β€” snap a picture of the open box before it goes on the shelf. Next time anyone scans that sticker, the photos are right there to look at (tap one for full size). Photos shrink automatically before uploading, so they're quick even on weak signal.

Signing out

Sign out on the phone page unlinks that phone. It needs its member link again to reconnect β€” handy if a phone is lost or someone leaves.

πŸ—ƒ Items & custom columns

An item lives in exactly one location and has a name, a quantity, and a unit (ea, box, ft…). The Items tab shows everything, filterable by location (with "include inside" to sweep a whole subtree) and searchable.

Custom columns

In Settings, define up to 3 extra fields that appear on every item β€” pick from suggestions (Material type, Condition, Category, Serial #…) or write your own. A "choice" column gives a dropdown, so entries stay consistent.

Low-stock alerts

Give an item a "Low-stock alert at" number and it shows red with a ⚠ in the item list whenever the count drops to that level.

πŸ“Š Reports, groups & routes

The Reports tab answers "what do I have and where is it" on paper or in a spreadsheet.

πŸ‘₯ Members

Members are the people who scan and count β€” they use no-password links, never accounts. Each member gets their own link, so the Activity log shows who changed what. Deactivate a member and their link (and phone) stops working immediately; reactivate any time.

βš™οΈ Settings & privacy

Every add, count change, move, and delete is recorded in the Activity tab with who and when.

πŸ”‘ Platform admin (TGO owner only)

The platform admin login sees a single Accounts tab instead of inventory: every account with its plan and paid-through status, payment recording (+1 mo / +1 yr / comp), password resets, disable/enable, recent self-serve signups, and 🐞 trouble reports. New accounts create themselves from the welcome page and get their credentials by email automatically β€” the admin just gets a heads-up. Customer accounts never see each other.

❓ FAQ

A sticker got damaged or unreadable β€” now what?

Check that location in the console, print just that label again, and stick it over the old one. The QR code stays the same.

Can someone find out what's in my unit by scanning?

No. Unless you deliberately set your account to public, a stranger's scan shows only a sign-in prompt.

What if my boxes get mixed with someone else's (who also uses TGO Inventory)?

Every QR code is registered to one account. If a member of a different account scans your container, they see "Not your container" β€” never your contents β€” and you get an email telling you which container was scanned and by whom, plus a ⚠️ entry in your Activity tab. So a mixed-up box announces itself: the wrong scanner learns it isn't theirs, and you learn exactly where your box ended up.

What does it cost?

$5/month, or $50/year (2 months free) β€” after a 30-day free trial with no card required. Unlimited locations, containers, items, photos, and members. If you stop paying, scanning pauses but nothing is deleted β€” your console and exports keep working, so your data is never held hostage.

I forgot my console password.

Email [email protected] β€” the platform admin can reset it and send you a new one.

Does it work offline in a metal storage building?

Scanning needs a data connection (the record lives on the server). If your unit is a dead zone, step outside β€” the page loads the moment you have signal.

What phones work?

Any iPhone or Android from the last several years β€” the camera app reads the QR and opens the browser. Nothing to install.

🐞 Reporting a problem

Click the 🐞 button in the console header (or on the phone page), describe what happened and what you expected, and send. Reports go straight to TGO support with your page and account attached, and are tracked until closed.